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Shopy Du — Terms & Conditions

1. General

Welcome to Shopy Du. By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

2. Products & Prices

• We make every effort to ensure product descriptions, images, and prices are accurate.
• Prices may change without prior notice.
• Product availability may change at any time.
• We reserve the right to correct pricing or product information errors.

3. Orders

• When you place an order, you agree that the information you provide is accurate and complete.
• We reserve the right to cancel or refuse an order when necessary.
• If an order is cancelled after payment, any eligible refund will be processed using the original payment method.

4. Payment

• Customers must provide valid payment information when placing an order.
• All payments must be successfully completed before an order is processed, unless Cash on Delivery is offered.

5. Shipping

• Orders are generally processed within 1–2 business days.
• Standard delivery generally takes 3–5 business days after dispatch.
• Delivery times may vary depending on location and courier delays.

6. Returns & Refunds

• Shopy Du accepts eligible returns within 4 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Refunds are processed after the returned product has been received and inspected.
• Certain products may be non-returnable for hygiene or safety reasons.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Shopy Du customer support as soon as possible with your order details and supporting photos.

8. Website Use

You agree not to misuse the Shopy Du website, attempt unauthorized access, or use the website for unlawful purposes.

9. Intellectual Property

All website content, including logos, images, product descriptions, graphics, and text, belongs to Shopy Du or its respective owners and may not be copied or used without permission.

10. Changes to These Terms

Shopy Du may update these Terms & Conditions from time to time. Any changes will be posted on this page.

11. Contact Us

For questions about these Terms & Conditions, orders, returns, or shipping, please contact Shopy Du Customer Support.