Delivery usually takes 3–5 business days after processing.
Customers will receive tracking information once the order is shipped.
Delivery charges, if applicable, will be shown at checkout.
Delivery times may vary depending on the customer's location.
Return Policy
We accept returns within 4 days of delivery.
Products must be unused, unopened, and in their original packaging.
To request a return, contact Shopy Du customer support within 4 days.
Customers may be required to provide the order number and photos of the product.
Refunds will be processed after the returned product is received and inspected.
Shipping charges may not be refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with photos of the item and packaging. We will review the issue and arrange a replacement or refund where applicable.
Welcome to Shopy Du. By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
2. Products & Prices
We make every effort to ensure product descriptions, images, and prices are accurate.
Prices may change without prior notice.
Product availability may change at any time.
We reserve the right to correct pricing or product information errors.
3. Orders
When you place an order, you agree that the information you provide is accurate and complete.
We reserve the right to cancel or refuse an order when necessary.
If an order is cancelled after payment, any eligible refund will be processed using the original payment method.
4. Payment
Customers must provide valid payment information when placing an order.
All payments must be successfully completed before an order is processed, unless Cash on Delivery is offered.
5. Shipping
Orders are generally processed within 1–2 business days.
Standard delivery generally takes 3–5 business days after dispatch.
Delivery times may vary depending on location and courier delays.
6. Returns & Refunds
Shopy Du accepts eligible returns within 4 days of delivery.
Products must be unused, unopened, and in their original packaging.
Refunds are processed after the returned product has been received and inspected.
Certain products may be non-returnable for hygiene or safety reasons.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Shopy Du customer support as soon as possible with your order details and supporting photos.
8. Website Use
You agree not to misuse the Shopy Du website, attempt unauthorized access, or use the website for unlawful purposes.
9. Intellectual Property
All website content, including logos, images, product descriptions, graphics, and text, belongs to Shopy Du or its respective owners and may not be copied or used without permission.
10. Changes to These Terms
Shopy Du may update these Terms & Conditions from time to time. Any changes will be posted on this page.
11. Contact Us
For questions about these Terms & Conditions, orders, returns, or shipping, please contact Shopy Du Customer Support.
